Current Openings
Field Technician
The Field Technician provides customer premise support with the installation and operation of CMA managed services. The individual must possess an intermediate technical skill level, excellent troubleshooting skills, and excel in a fast-paced environment. The position is a primary customer interface for the organization and requires the individual to complete support tasks in a highly positive and responsive manner.
Technical Support Representative – Level II
The Technical Support Representative (TSR) supports end users with the installation and operation of CMA managed services. Support tasks are performed via remote access. The individual must possess an advanced technical skill level, excellent troubleshooting skills, and excel in a fast-paced environment. The position is a primary customer interface for the organization and requires the individual to complete support tasks in a highly positive and responsive manner
Territory Sales Manager
In this dynamic outside sales role, you’ll prospect for new business, forge strong relationships with decision-makers, and close deals that deliver cutting-edge IT solutions and robust cybersecurity protections. You’ll guide prospects toward our proven architecture and best practices, help them reduce operational risk, and become their trusted advisor — turning initial conversations into long-term, high-value partnerships.
Customer Success Manager
In this high-impact role, you’ll champion our customers’ success by guiding them through product and service purchases, resolving challenges swiftly, and delivering exceptional IT support experiences. You’ll play a key role in aligning customers with our modern technology architecture, while promoting best practices in cybersecurity and operational resilience that truly make a difference.
NOC Engineer
This is a senior individual contributor role. You’ll own the engineering layer of the NOC: defining patching policy, establishing firewall and security baselines, handling escalations that fall outside technician scope, and driving continuous improvement across our tools and procedures. You’ll work closely with Technical Services leadership and feed findings upward to the CIO for client strategy conversations.
